Insights
How I think about the work.
Essays on mediation, organisational conflict, and the structures beneath the struggle — written when there is something genuinely worth saying.
Conflict Is Rarely the Problem
Let’s look beyond personalities to understand the organisational conditions that create recurring conflict.
Read the essayMost Organisational Conflict Isn't About People
A lesson in system failure from Victory City.
Read the essayWhen teams break down look for these 3 things...
Most workplace conflict isn't random or arbitrary. It follows a pattern: Trust erodes; integrity slips, and structure fails.
Read the essayStop fixing people. Fix the system.
Most organisations don’t have a people problem. They have a system problem.
Read the essay
New essays are published on Delphine’s Substack and appear here automatically.